Introduction
Pharmacy Services is part of the clinical support services available in Putrajaya Hospital. The main focus of the Pharmacy Department is to provide quality ambulatory and in-patient care services, as well as effective pharmacy practice through optimal individualized pharmaceutical care to patients. The Pharmacy Department is also responsible for procurement of drugs and consumables and plays a vital role in promoting rational, cost-effective drug usage through an efficient delivery system.

Vision
Enhancing our nation’s health through excellence in the practice of pharmacy.

Mission
a) Uphold legislations and improve policies to ensure quality of pharmaceutical products and services
b) Ensure effective and responsive organisational system towards sustainable quality services
c) Build capabilities and professionalism through talent development and workforce empowerment
d) Intensify collaboration towards best practices and standards

The Pharmacy Department is responsible for the following activities:
a) Dispensing of pharmaceutical products to in-patients and outpatients
b) Patient counseling on use of drugs
c) Drug information service
d) Monitoring drug usage, trend and cost effectiveness
e) Ensuring rational use of drugs (effectiveness and safety)
f) Therapeutic drug monitoring service
g) Compounding of sterile and non-sterile preparations
h) Education & training of pharmacy staff
i) Management of procurement and distribution of drugs and other medical/surgical supplies

Attachments: BULETIN FARMASI BIL1 2018


Facilities

Pharmacy Facility Location
Pharmacy Department & In-Patient Pharmacy Lower Ground Floor
Medical Store Lower Ground Floor
Out-Patient Pharmacy Ground Floor
Emergency (ED) Pharmacy Ground Floor



Services
a) Out-Patient Pharmacy Services
b) In-Patient Pharmacy Services
c) Ward Pharmacy Services
d) Therapeutic Drug Monitoring (TDM)
e) Parenteral Nutrition Services
f) Sterile IV Admixture Services
g) Cytotoxic Drugs Reconstitution Services
h) Non-sterile Preparation Compounding and Pre-packing Services
i) Medication Therapy Adherence Clinic (MTAC) Services
j) Home Medication Review (HMR) Services
k) Drug Information Services (DIS)
l) Procurement & Distribution for Drugs and Non-Drug Supplies


Value Added Services (VAS)
Our VAS is one of Putrajaya Hospital’s Innovation Projects which was developed to ease patients on collecting partial medications with increased feasibility as follows:
a) 
"Pharmacy SMS Take N Go” provides an appointment-based system for patients to collect partial medications at the designated counter, with 2 allocated parking lots for this purpose.
b) “Ubat Melalui Pos” (UMP) provides delivery of partial medications to patients’ houses via Poslaju service.
c) "Medibox” provides an appointment-based system for patients to collect partial medications at designated lockers located at the main lobby.
d) “Drive Thru HPJ at IKN” provides an appointment-based system for patients to collect partial medications at the drive-through pharmacy counter at Institut Kanser Negara (situated next to Hospital Putrajaya).

For more enquiries on our VAS please contact us at 03-83124247 (operating hours: office hours)


Drug Information & Enquiries on Medication
Enquiries on medication may be directed to the National Pharmacy Call Centre Toll Free Line 1-800-88-6722 (Mon to Fri, 8.00am to 5.00pm). Questions on medication can also be emailed to online services at Know Your Medicine official website  http://www.knowyourmedicine.gov.my/ 

Drug Information Center Putrajaya Hospital can be reached at 03-83124373 during office hours (Mon-Fri, 8.00am to 5.00pm).


Operating hours

Location Operating Days Operating Hours
Out-Patient Pharmacy Counter Monday - Friday 7.30 AM - 5.00 PM
Pharmacy Take N Go Counter Monday - Thursday 8.00 AM - 1.00 PM 2.00 PM - 5.00 PM
Friday 8.00 AM - 12.15 Noon 2.45 PM - 5.00 PM
Emergency (ED) Pharmacy Counter Every day Operating 24 hours